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Hiroshima Peace Memorial Museum to introduce online ticketing system to reduce congestion: Ticket sales to begin February in 15 languages with reservation slots available morning and evening

by Keiichi Nohira, Staff Writer

On December 8, to resolve the chronically long queue of people waiting to enter the Hiroshima Peace Memorial Museum in Naka Ward, the City of Hiroshima announced the start of a new policy for selling museum tickets online beginning the middle of February, 2024. The city will introduce the system, available in 15 languages, and begin to sell the tickets for entry from March and beyond. The museum’s tickets have only been sold only at the ticket booth so far, but the city will make improvements to enhance conveniences for its citizens as well as domestic and international visitors.

According to the city, it has been examining a process whereby visitors can make electronic payment of the admission fee by using their smart phones or other devices in advance, then be able to enter the museum by scanning a QR code on a reading machine in the museum. The system’s instructions will be indicated in different languages such as English, Chinese, and Korean, in addition to Japanese.

Additionally, while the museum regularly opens at 8:30 a.m. now, its opening time will be moved up by an hour. The current closing time of 6:00 p.m. will be extended by an hour, as well. These additional one-hour timeslots in the morning and evening will be allocated for online reservations. In fiscal 2024, the city will conduct a study to place an automatic ticket machine in the museum. Furthermore, the city will have a discussion with the national government to promote an idea of relocating some of the museum’s A-bombed materials to the Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims, a facility located at the same site within Peace Memorial Park, for exhibition only in August, the peak month for visitors.

At the Hiroshima City Assembly’s general question and answer session held on this day, Shinichiro Murakami, director general of the Citizens Affairs Bureau for the City of Hiroshima, explained the outline of the new system, and added, “We would like to make our utmost effort to tackle congestion issue of the museum, which has continued to convey the reality of the atomic bombing.”

Also, during the general question and answer session, responding to the question on use of the former Army Clothing Depot buildings in the city’s Minami Ward, the A-bombed structure for which the Hiroshima prefectural government has made a proposal of donating one of the three buildings it owns to the city, Hiroshima City Mayor Kazumi Matsui said, “From the city’s perspective, we would also like to delve into how the cost should be paid.”

(Originally published on December 9, 2023)

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